Who makes the items you sell?
Every piece of dreamware is made by a member of the Polder Family, from start to finish. We haul the fallen trees out of the forest, cut the wood on our sawmill, sketch, carve, sand and pack each utensil. We also take all of the photographs you see on our website, personally answer all messages and inquiries, and in general operate every single aspect of our cottage industry right from our farm. Thank you for allowing us the opportunity. All other kitchen & dining items, such as our linens, ceramics, pottery, etc. are made by talented artisans around the USA. Each item is entirely handcrafted, exclusively for Old World Kitchen. We also sell a selection of vintage European items.
Where are your products made?
All of our products are either handcrafted in the USA, or are vintage European products.
Do you really make every piece of dreamware by hand?
Yes, we truly do. We feel like that is extremely special and we love sharing our work with those who appreciate fine craftsmanship, handcrafted, Old World inspired and made in the USA.
What does handcrafted really mean in this case?
The definition of handcraft is: made skillfully by hand. In this case, it means that there are no computers solving problems for us, or telling machines what to do in our shop. We take a piece of wood in hand, dream up what we want it to look like when we're finished, and make that happen with our hands. We use a beautiful selection of Swiss-made chisels to carve our utensils, and a plentiful supply of sandpaper to hand-finish them. We use a few basic pieces of equipment for the rougher steps in the process... a sawmill (to rough-cut our lumber), a bandsaw (to cut out the basic, blocky shape of the piece), a power sander (to get the ridges and saw marks out of the wood before we hand sand) and occasionally a router to take the bulk of the waste wood out of a project we're working on.
How do you source the wood for your dreamware?
We use local fallen hardwoods almost exclusively. It is a delight to us to be able to utilize a resource that would otherwise decay and waste on the forest floor and it is so incredible to open up a log and find such a beautiful variety of art inside. We are continually amazed that God has hidden such beauty underneath the rough bark of the tree. This creative way of sourcing wood allows us to offer a really stunning variety of wood types, grains and colors.
How did you learn to make fine handcrafted utensils?
We are self taught. Years ago, we decided to go ahead and give it a try and found that we had a knack for it. We discovered, much to our delight, that people were very keen to aquire our handcrafted products, and we opened a website. Since then, we have really honed our skills and broadened our horizons. It is our desire to offer the finest selection of handcrafted utensils in the world. We are very pleased to be able to work at what we love, and treasure the opportunity to spend time together as a family. We are infinitely grateful to Jesus Christ for blessing our endeavors, and we want most of all to honor Him in every way.
What do you finish your utensils with?
We finish all of our wooden products with our signature blend of olive oil and beeswax. Over time, we've come to call it spoon butter, and the younger members of the family especially love to hand finish our products with the cream. It is amazing to watch a piece of dry wood burst to life when wood butter is spread over the smooth surface and rubbed in. It's one of the most enjoyable parts of the whole process.
Why do you finish your products with olive oil instead of mineral oil?
Because olive oil works splendidly, it is safe and healthy, and it is something you probably already have in your kitchen. Mineral oil has some benefits, but it is a petroleum by-product and is known to contain carcinogens. We wouldn't use mineral oil in our own kitchen, and don't feel right about using it on products that will be used in yours. Contrary to popular belief, olive oil is not prone to becoming rancid on wood under normal conditions. We have never had one of our own utensils become rancid and we have heard time and time again of folks who have used olive oil to keep their kitchen utensils conditioned for twenty years and longer, without the faintest hint of rancidity. Never oil a damp utensil, never use olive oil that doesn't smell 100% fresh and pleasant, and don't go overboard oiling utensils that are infrequently used. Follow these few rules and you won't have any trouble.
Do you guarantee your products?
Our dreamware is intended to give enjoyment for a lifetime. Provided you have lovingly cared for it, we will stand behind our product 100% and will cheerfully replace any utensil that has failed due to defect in material or workmanship. Just send us a note and and a picture of the defective utensil and we will replace it.
How long will my order take to make and ship?
Most of the time, in stock items take about 1-2 weeks to fill and ship off. Made to order items, like our hand carved dreamware, generally takes 3-4 weeks to ship, but current processing time is posted on the front page of our site, near the bottom of the page. Large orders and specialty items may take a bit longer, some orders may go out much quicker. If you need your order by a certain date, please let us know and we'll do our best! We are usually able to accommodate rush order needs if we are aware of them.
Do you accept custom requests?
We love custom orders. Just send us an email at firstname.lastname@example.org with your ideas. Payment in full is due before work commences.
Do you sell wholesale?
We are not currently accepting new wholesale accounts.
What payment options will I have at checkout?
We accept most major credit cards and Paypal.