We stand behind our products 100% and want you to be able to enjoy them for many, many years. Really, we want you to be far more than satisfied...we want you to be unutterably delighted and thrilled beyond expression. If a utensil from Polder's Old World Market | Old World Kitchen fails due to a defect in the wood, we will be so happy to replace it! Simply contact us at email@example.com with pictures of the defective utensil. We are unable to replace utensils that have been damaged by misuse, dropping or crushing. Please see our policies for more information about the ways we are dedicated to your complete satisfaction.